Vertex POS
Coupons & Promotions

Run promos that convert.

Create promo codes, percentage or fixed discounts and configurable service charges with clear eligibility and usage controls.

  • PROMO CODES
  • PERCENTAGE DISCOUNTS
  • FIXED DISCOUNTS
  • SERVICE CHARGES

Precision Engineering for Profits

Configure rules with granular precision and see how they impact your margins in real-time.

Vertex POS promotion builder open on a desktop monitor. The banners workspace shows counters for total, active, scheduled and inactive promotions above a campaign table listing Happy Hour 4–6, Summer Menu Launch, Weekend Brunch and Loyalty Points 2x with their type, placement, branch, active dates and status.

Granular Controls for High-Volume Markets

Sophisticated rules that allow you to balance aggressive customer acquisition with operational profitability.

Promo Codes

Unique, trackable alphanumeric codes perfect for influencer marketing or email newsletters.

WELCOME10

Percentage Tiers

Drive AOV by offering progressive discounts (e.g. 10% off $50, 20% off $100).

15% OFFAuto-apply

Fixed Amounts

Specific dollar-off amounts that provide clear value propositions for price-sensitive guests.

$5.00$10.00

Total Redemptions

12,402

+12.4% vs LW

Discount Value Issued

$18,290

Avg. $1.47 per order

AOV Impact

+$8.12

Highest with percentage tiers

ROI (Marketing)

4.2x

Campaign tracking enabled

Zero Conflict Stacking

Ensure discounts never overlap. Configure rigid priority orders so the best single deal always wins for the customer while protecting your margins.

Loyalty Integration

Gate promotions by customer tier. Reward your most frequent guests with exclusive discounts hidden from casual browsers.

Time-Locked Windows

Automate promotions for “Happy Hour” or “Late Night” windows without manual intervention from staff.

Advanced Settings

Allow Stacking

Combine with other offers

Priority Logic

Highest discount wins

RESTRICTED OUTLETS

Manhattan HQBrooklyn Loft+12 more

Frequently Asked Questions

By default only the single best-value offer applies, so discounts never compound by accident. Mark individual promotions as stackable when you do want them to combine, and set the order they are applied in at checkout.

Yes — every promotion carries an outlet scope. Run a code across the whole group, or restrict it to individual branches for a soft launch or a location-specific offer.

Set a total redemption cap for the campaign, and a per-customer cap on top of it. Once either limit is reached the code stops validating at the till and online, so there is nothing to switch off manually.

Yes. Give each promotion a start and end date plus an optional recurring window — weekday lunches, for example — and it activates and expires on its own.

By default discounts apply to the item subtotal only, so delivery fees, service charges and taxes are left untouched. To run a free-delivery offer, use the dedicated delivery-fee discount type instead.

Yes. Target a promotion at one or more loyalty tiers and it will only validate for customers in those tiers, whether they order in store or online.

Get Started

Ready to launch promotions that pay for themselves?

Join 5,000+ restaurants using Vertex POS to run smarter discounts without eroding margins.

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