Print the right ticket
at the right time.

The routing engine sends each item to the station that cooks it — appetizers to the pantry, steaks to the grill — so chefs see exactly what they need. Stations such as Grill for hot mains and sides and Pantry for salads and desserts can each have their own printer, and every ticket confirms the station it was routed to.

Yes. Receipts are formatted for clarity and can carry your own logo, a loyalty QR code and a detailed order breakdown. Headers and footers are customizable for social links, return policies or seasonal messages, and multi-currency support is available with automatic local currency formatting for international operations.

No hardware hubs are required. The Windows Print Service turns any networked terminal into a high-speed printing gateway, and a service heartbeat keeps the gateway in sync. When configured across several sites, connection status shows how many print stations are online and which locations they belong to.

The real-time print queue tracks every job from order placement to the printer tray, listing its job ID, order reference, target printer, time and status — printed, queued, retrying or failed — alongside daily totals for jobs printed and jobs failed. The printer health monitor sits next to it, showing each printer as online or offline with its paper level, plus restart and diagnose actions when something needs attention.

Failed jobs stay visible until they are resolved. Persistent Queue caches every print job locally, so if a printer drops offline or paper runs out the job stays in the queue and automatically resyncs the moment the hardware is ready. Jobs remain on the terminal even if the cloud goes dark, and visual and audio alerts flag any failed kitchen ticket to staff.